This is the most common method and offers the ability to
See both sides of the conversation
Search the chat for keywords
Capture Photos, Audio, Video, and Emojis
Receive alerts when certain keywords appear
Other ways to capture IMs
Appshot Mode
This is our App Screenshots Feature which takes a picture of the screen every time a change occurs. You can then replay the IM session as a series of pictures. This means you can see both sides of the conversation
It does not offer keyword search alerts or downloading of attachments.