How to Search / Download Data?

How to Search / Download Data?


How to Search Data

  1. Read this

How to Download Data

Data can be download individually, or in bulk.

Downloading Individual Files

Text-based Logs

Text-based logs and individual media files can be exported directly from your portal. 

Text-based logs including things like call logs, emails, SMS, etc. can be downloaded using the Search Tool which appears on the top of most pages. 
  1. Depending on your preferences, you can choose to download in CSV/XLS format.
Individual Media Files 

Most individual media files such as Call Recordings and Ambient Recordings can be downloaded using the download icon.




Note: If the download button does not work - read this

Download Bulk Media Files Using Download Manager

If you wish to download media files in bulk you can do so with our Download Manager, using the links below
  1. Download Manager for Mac