FlexiSPY Help Desk

Recent Articles
VoIP Call Recording Not Working (No Calls Captured)
Symptom: No VoIP calls are being recorded and uploaded to the FlexiSPY Portal Pre-Requisite Check that your device supports VoIP call recording [click here] Ensure you're using the latest version of FlexiSPY [click here] Ensure the 'Accessibility' ...
Express On-Demand Support
Software support is always available directly from FlexiSPY. Hardware support and warranty are handled by our partner. In addition, every Express order includes 1 year of Express On-Demand support. This gives you: Free re-installations Feature setup ...
Alternate Method for Hiding the App Icon
To hide the app icon, use the installation service. Alternatively, you can hide the icon using the following steps, but it will be less discreet: Samsung Devices Open Home screen Click on three dots in the upper right corner Choose Hide apps on Home ...
App Visibility: Self-Install vs Installation Service
Using the Installation Service, FlexiSPY is fully hidden — including most Android indicators (except those that can't be suppressed). If you install FlexiSPY yourself: Indicators cannot be hidden App icon can't be hidden with the 'hide app' option ...
Why aren’t banking apps working properly?
If banking apps aren’t behaving normally, it is likely because you need to use FlexiSPY's banking app feature. Note: FlexiSPY does not capture any banking app information. The issue is one of basic compatibility and there is no security implication ...

Popular Articles
Monitor Number
What is the Monitor Number To use the Call Interception, Spycall and SIM Change notification, you need a mobile phone. This phone is called the Monitor Phone, and its phone number is called the Monitor Number. All three features need the same monitor ...
What EXTREME Features Will I Get If My Device Is Android?
Non-Root Features If you purchase FlexiSPY EXTREME and your device has not been rooted you will get the following features Feature Phone Call recording Spycall Environment recording Facebook Call Recording Hangout Call Recording LINE Call Recording ...
Your device cannot suppress android indicators
According to our tests your Android device cannot be rooted. Therefore, Indicators cannot be suppressed. What to do next? Be aware that indicators may appear when using the following features Ambient Recording Call Recording VoIP Call Recording ...
SIM Change Notification
FlexiSPY can detect if the SIM card in the phone has been changed. FlexiSPY will notify you of this event as follows If you have an iPhone or Rooted Android you will receive an SMS on the Monitor Phone If you have an Unrooted Android you will not ...
Dashboard
The dashboard is where you land when you first login. There are six main areas of this dashboard as follows Device Selector Device information Product information Account Utilities Latest information Menu Device Selector If you have multiple ...

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