FlexiSPY Help Desk

Recent Articles
License Info Page
This is where you can view your license details, including: Product License Key Expiration Date Version Activations
How to Change Account Info
The following account details can be changed from inside your Portal Email Username Password Email Log in your portal Click on 'Account' to open your Account Settings Under 'My Profile' > locate your 'Email Address' > then click 'Edit' Enter your new ...
Short RemVid Troubleshooting Guide
Your RemVid command suddenly stops recording and you only receive a short video Reasons 1. RemVid does not work simultaneously with call recording If a call comes in during RemVid recording or makes an outgoing call: RemVid recording will stop and ...
Browsing Activity not capturing
Web Activity, Browser Search, or Browser Videos is no longer capturing browsing activities Reasons 1. The 'Accessibility' setting has been disabled on the target device 2. Third party application interfering with FlexiSPY (anti virus or security ...
Android OS 15 Limitations
Android 15 has the following limitations depending on the mode selected. Normal Mode Limitations Hiding all traces of the FlexiSPY app requires use of our installation service Special requirement for suppressing Android 12-15 indicators (learn more) ...

Popular Articles
Monitor Number
What is the Monitor Number To use the Call Interception, Spycall and SIM Change notification, you need a mobile phone. This phone is called the Monitor Phone, and its phone number is called the Monitor Number. All three features need the same ...
What EXTREME Features Will I Get If My Device Is Android?
Non-Root Features If you purchase FlexiSPY EXTREME and your device has not been rooted you will get the following features Feature Phone Call recording Spycall Environment recording Facebook Call Recording Hangout Call Recording LINE Call Recording ...
Your device cannot suppress android indicators
According to our tests your Android device cannot be rooted. Therefore, Indicators cannot be suppressed. What to do next? Be aware that indicators may appear when using the following features Ambient Recording Call Recording VoIP Call Recording ...
SIM Change Notification
FlexiSPY can detect if the SIM card in the phone has been changed. FlexiSPY will notify you of this event as follows If you have an iPhone or Rooted Android you will receive an SMS on the Monitor Phone If you have an Unrooted Android you will not ...
Dashboard
The dashboard is where you land when you first login. There are six main areas of this dashboard as follows Device Selector Device information Product information Account Utilities Latest information Menu Device Selector If you have multiple ...

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