Why do I hear a beep sound when using RemCam or RemVid?
This issue happens on only a few devices and most times it is so quiet that the user doesn't notice it. However, if you feel that there is a problem we can provide you a refund as long as the license is less than two weeks old.
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Short RemVid Troubleshooting Guide
Your RemVid command suddenly stops recording and you only receive a short video Reasons 1. RemVid does not work simultaneously with call recording If a call comes in during RemVid recording or makes an outgoing call: RemVid recording will stop and ...
Why I am getting "Duplicate command received, this will be discarded" error?
You are unable to request a RemVid, RemCam or Ambient Recording command due to "Error Duplicate command received, this will be discarded" message. Reasons You have requested a RemVid, RemCam, or Ambient Recording using Enhanced Stealth Mode. If the ...
Why aren't I receiving any RemCam files?
If you're not receiving RemVid files, follow these steps: Confirm FlexiSPY is Active (read this) If FlexiSPY is not active, create a support ticket from inside your customer account. Use the Command Tracker tool Create a RemVid request Wait 10 ...
RemCam Page
This is where you can request a RemCam and see all RemCams which have been captured. Learn more about RemCam here . There are four main areas as follows: View Selector Flags View Photo Request a RemCam View Selector View all photos or only ones ...
RemVid Page
This is where you can request a RemVid and see all RemVids which have been captured. Learn more about RemVid here . There are four main areas as follows: View Selector Flags Downloads Request RemVid View Selector View all Videos or only ones you've ...