What is the FlexiSPY Installation Service and How Does it Work?

What is the FlexiSPY Installation Service and How Does it Work?


In most cases, you can install the FlexiSPY software yourself. However, many of our customers simply do not have the time nor desire to do this. That is why we offer an additional service where our technicians will remotely install the software for you. This is also why there are two separate costs.
Don’t worry if you’ve already purchased FlexiSPY without the installation service – as you are able to add the service to your order anytime by visiting FlexiSPY’s stand-alone service.

How does it Work?

The FlexiSPY installation process varies depending on the device you wish to monitor. 

Our installation service includes any Rooting (Android) or Jailbreaking (iPhone) services required for your Target Device. It involves a Live Chat with our technician who will remotely take over your computer using TeamViewer and guide you through any configurations needed on the customer side.

Here’s see how it works in more detail, you'll have to: 

  • Purchase our Installation Service as part of your FlexiSPY subscription.
  • Get the iOS or Android device physically in your hand.
  • Start a live chat with a technician to begin the rooting or jailbreak process (if needed).
  • Once the rooting or jailbreak has been completed the technician will then install FlexiSPY.
    • For IOS devices it can take up to 60 minutes to complete the installation service.
    • For Android devices it can take up to 30 minutes to complete the installation service.
  • After FlexiSPY installation, our technician will log into your online portal and help set up the software.
Our Installation Service is in English. But don’t worry if you don’t speak English, we can work with you using an online translation tool, as there is very little customer involvement required.

FlexiSPY Software Requirements

FlexiSPY only works on certain compatible OS versions for Android and iOS.

  • Our Android device requirements can be found here

  • Our iPhone device requirements can be found here
Please note that ur Installation Service is an optional add-on for your FlexiSPY purchase and unsuccessful installations are completely refundable. Speak with Live Chat for more details.