Uninstall PowerGenie on Huawei Devices
FlexiSPY currently supports only BASIC features for Huawei Devices
- After installation, it is highly recommended that you remove the PowerGenie app from the device, as it is poorly written and violates Android Compliance causing many problems for users.
- Not removing PowerGenie means that FlexiSPY — along with many other apps — may stop working after a few weeks and will require reinstallation.
- You will need a PC for this or you can use our installation service
We recommend that you use our
installation service, which can be purchased at a discount if purchased along with a FlexiSPY product
Before you start
- Download the ADB Tools from here
- Extract the downloaded zip file
On Your Huawei Device
i) Enable Developer options
- Go to Settings
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praa4069d2989dfc417ebdd7ee72a414b82c)
- In Settings, search for "System"
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praa11ae7bd8d36a40eea834db7370e8109d)
- Go to About phone
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praae536847edb234a738628c93da2d6540b)
- Go to Build number and tap 7 times or until you can see the next text "You are now a developer"
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praaabe75a2259e64ae387537a69c080d4f6)
- Connect your Huawei device to the PC
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praaaf69952c2e3b4d0fb3ebbe5a3a45f270)
Go to Developer options and enable USB Debugging
- On your phone, enable USB debugging as in the screen below
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praa2c589493d2ac450aace993a95008232f)
ii) Run the command to remove PowerGenie
Open the command line program, press Windows Key + R, and type "cmd" and press OK
Go to the directory where you extracted the ADB tool zip file from step #1
For example, type cd c:\android-sdk_windows\platform-tools
![](https://desk.zoho.com/DocsDisplay?zgId=687158331&mode=inline&blockId=5praaf36f718105d94cd798ac70a81f3aa0f2)
copy and paste the command below
adb shell pm uninstall --user 0 com.huawei.powergenie