I cant login to my portal

I cant login to my portal


You can recover your FlexiSPY username or password from the portal login page.

Reset Password

  1. Go to the portal login page
  2. Click forgot password
  3. Follow the prompts
  4. If you don't receive a password reset email, check your spam or junk folder

Forgot Username

  1. Go to the portal login page
  2. Click Forgot Username
  3. Follow the prompts
  4. You will receive an email containing a list of Usernames associated with your email address
  5. If you don't receive a forgot user email, check your spam or junk folder


NotesNote
Usernames and Passwords are Case Sensitive

🔒 Account Locked? Here's What You Need to Do

For your protection, our system temporarily locks your account after multiple failed login attempts. Don’t worry—this is usually easy to fix.
  1. After several failed login attempts, your account is temporarily locked to prevent unauthorized access
  2. Don’t worry—it will be automatically unlocked after a short period
  3. Wait for the timer to expire, then try logging in again using the correct login credentials
  4. If you do not wait for the unlock period and keep trying with failed attempts, it will eventually be locked permanently
  5. If your account has been permanently locked, don’t worry—our team can help
  6. ​👉 Submit a support ticket here and we’ll assist you in regaining access

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