Android Device Limitations
There are certain device limitations to be aware of
Limitations for All Devices
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Call Interception is not available on CDMA devices
Limitations for Non-Samsung Devices
- SpyCall is only available for non-root Samsung devices running Android OS 7-14
Limitations for Samsung Note10 & S10 devices
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Call recording not supported if the device is rooted and running android 10-11
Related Articles
Samsung Device Limitations
There are certain device limitations to be aware of Samsung Galaxy Note 10 & Galaxy S10 Limitations Call recording not supported if the device is rooted and running android 10-11 For rooted devices - there is a powering on requirement to be aware of ...
Set Call Recording Audio Source for Android
Android devices have a setting called "Source" which allows you to specify the way call recordings are made. If you have a problem with the audio quality of your recordings -- due to call recording limitations -- then you can try to change the audio ...
See what Android OS version you have
You can find your device's Android OS version inside your settings app Open your phone's Settings app. Near the bottom, tap About phone and then Android version. Find your "Android version"
Troubleshooting Call Recording for Android
Call recording doesn't work as expected Prerequisite Ensure your device supports Call Recording (Read this) For non-root phones, ensure that Accessibility is enabled This is enabled during FlexiSPY installation per instructions in the install guide ...
Before Upgrading to Android 10
Affected OS Non-root Android 9 or lower Issue If your device is not rooted, you may receive an OTA message to upgrade you OS to Android 10. If you proceed with the update to Android 10, FlexiSPY will continue to work but an app icon will be ...