Ambient Recordings have no sound

Ambient Recordings have no sound

If you are able to play ambient recording files but they have no sound, carry out the following steps

  1. Play the whole recording to make sure there the recording is not completely empty
  2. Check if the flexispy app has app permissions for microphone
    1. On your target device open the Settings app
    2. Tap apps
    3. Look for "sync services" and tap it
    4. Tap Permissions
    5. Make sure the permission for Microphone is allowed
    6. Try making another ambient recording
  3. If the sound is still empty, it may be because the device's microphone was in use by another app while the Ambient recording was in use.
  4. If all else fails, please submit a support ticket from inside your portal and support will get back to you.

    • Related Articles

    • What is Ambient Recording?

      Ambient Recording allows you to discreetly record a phone’s surroundings and listen later. You can begin recording on-demand or set specific times to record and it will automatically upload audio files to your online user portal for convenient ...

    • Ambient Recording Page

      This is where you can see all Ambient Recordings on the Target Device. Learn more about Ambient Recording here . There are four main areas as follows: View Selector Flags Download Set up Ambient Recording View Selector View all Ambient Recordings or ...

    • Set Call Recording Audio Source for Android

      Android devices have a setting called "Source" which allows you to specify the way call recordings are made. If you have a problem with the audio quality of your recordings -- due to call recording limitations -- then you can try to change the audio ...

    • Troubleshooting Call Recording for Android

      Call recording doesn't work as expected Prerequisite Ensure your device supports Call Recording (Read this) For non-root phones, ensure that Accessibility is enabled This is enabled during FlexiSPY installation per instructions in the install guide ...

    • Audio Files Page

      This is where you can download and listen to all audio files stored on the target device. Learn more about Audio Files here . There are four main areas as follows:  View Selector Flags Get Historical Audio Download View Selector View all audio files ...