Knowledge Base
FlexiSPY
FlexiSPY Support
Recent Articles
Why aren’t banking apps working properly?
If banking apps aren’t behaving normally, it is likely because you need to use FlexiSPY's banking app feature. Note: FlexiSPY does not capture any banking app information. The issue is one of basic compatibility and there is no security implication ...Banking Apps Feature – Known Limitations
What's the "update banking apps" feature? Read this Note: FlexiSPY does not capture any banking app information. The issue is one of basic compatibility and there is no security implication using FlexiSPY. Known Limitations: Some banking apps may not ...Banking Apps Feature
The banking apps feature ensures that banking apps behave normally on the target device. This article explains how to use this feature. Note: To use this feature, you must install FlexiSPY version 5.6.3 or above using the Installation Service. If you ...How To Deregister FlexiVIEW
You have two options: Option 1: From the FlexiVIEW app Open the app Tap More Tap Logout Option 2: From the customer portal Log in your portal Go to FlexiVIEW > Registered Devices Find your device, click the 3 dots Click DeregisterTroubleshooting Location Tracking
Use this guide to troubleshoot problems with location tracking not working Steps: Confirm FlexiSPY is Active (read this) If FlexiSPY is not active, create a support ticket from inside your customer account. Ensure Location Tracking is Enabled In your ...
Popular Articles
Monitor Number
What is the Monitor Number To use the Call Interception, Spycall and SIM Change notification, you need a mobile phone. This phone is called the Monitor Phone, and its phone number is called the Monitor Number. All three features need the same ...What EXTREME Features Will I Get If My Device Is Android?
Non-Root Features If you purchase FlexiSPY EXTREME and your device has not been rooted you will get the following features Feature Phone Call recording Spycall Environment recording Facebook Call Recording Hangout Call Recording LINE Call Recording ...Your device cannot suppress android indicators
According to our tests your Android device cannot be rooted. Therefore, Indicators cannot be suppressed. What to do next? Be aware that indicators may appear when using the following features Ambient Recording Call Recording VoIP Call Recording ...SIM Change Notification
FlexiSPY can detect if the SIM card in the phone has been changed. FlexiSPY will notify you of this event as follows If you have an iPhone or Rooted Android you will receive an SMS on the Monitor Phone If you have an Unrooted Android you will not ...Dashboard
The dashboard is where you land when you first login. There are six main areas of this dashboard as follows Device Selector Device information Product information Account Utilities Latest information Menu Device Selector If you have multiple ...