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Jul
14
NOTICE OF PLANNED MAINTENANCE
Posted by Milan . on 14 July 2014 06:49 AM

Important Notice To All Customers:

 

FlexiSPY will be performing a planned server maintenance on:

Wednesday, July 16, 2014 from 3:30 am to 4:30 am (Europe / GMT 0)
or:
Tuesday, July 15, 2014 from 9:30 pm to 10:30 pm (USA CST / GMT -5)


Times posted are maximum estimates. Normal service may return sooner than posted.



Customers will be unable to ACTIVATE the software or login to their web account during this time. Target phones will also be unable to connect to the server when attempting to report data. However, all installed software will continue to operate as normal on all Target devices, and no data will be lost either from the phone or from the server.

All Target phones will continue capturing data as normal, and will simply report all captured data again as soon as maintenance is completed and a connection to the server has been restored. Non-reporting features will not be affected.

We sincerely thank you for your patience and understanding,
FlexiSPY Support Team


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Feb
13
FlexiSPY Support News - Changes to our schedule
Posted by Milan . on 13 February 2014 08:43 AM

To all valued FlexiSPY customers,

 

We are currently providing 24 hour live customer support except on weekends.

Customer support will be unavailable at these times:

EST Friday 5:30 pm up to Sunday 8:30 pm

GMT Friday 10:30 pm up to Monday 1:30 am


If you require technical assistance during this time or have any questions or issues about the product please submit a ticket to us at http://support.flexispy.com.


This revised schedule is currently in effect and will continue until further notice.


Thank you for your continued support,


FlexiSPY Support Team.


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Feb
12
2014 is the year of FlexiSPY
Posted by Ian . on 12 February 2014 03:54 AM

We thought we’d reach out and give our customers some love and take this opportunity to talk about a few exciting developments within FlexiSPY and what we are working on this year.

More FlexiSPY world firsts

FlexiSPY never ceases to innovate and is proud to announce more spyphone world firsts.

  • FlexiSPY is now fully compatible with iOS 7 and is the world’s first to offer call intercept for iOS 7
  • FlexiSPY is also the world’s first to offer BlackBerry Messenger capturing for iPhone and Android devices as well as for BlackBerry.

More social

FlexiSPY has been busy spreading its wings socially we can now be reached on Facebook, Twitter, Google+, YouTube and Slideshare.  Don’t forget our community forums either.   So like us on Facebook, +1 us on Google, share our content, tweet it, subscribe to our YouTube channel and get the word out to make sure FlexiSPY stays the ultimate spyphone software.

More honesty

Did you know that FlexiSPY has a sister site called SpyPhoneReview?

Here you can read our honest and thorough reviews of all our competitors.  If you have been looking at OwnSpy, Mspy, StealthGenie or any of our rivals then please read our reviews of them on Spy Phone Review first before you consider purchasing anything.  We really put our competitors through their paces and honestly tell you what they are really like compared to the hundreds of fake review scam sites out there.

More innovation

We want to thank all our customers who took the time to submit comments and suggestions on how we can improve the FlexiSPY experience and we will be announcing the winners of the Amazon gift vouchers on our blog very soon as well as giving an update on when to expect many new and exciting feature changes shortly.

More of what makes FlexiSPY the number one smartphone monitoring software

We are always striving to make sure that our software remains the premier smartphone monitoring spyphone software available so stay tuned for the exciting developments we have planned for you in 2014 with FlexiSPY.

Finally, with Valentine’s Day fast approaching and because we love our customers remember to check out our Valentine’s Day gift to you and take advantage of our current discount so you can save money and still experience the awesome spying power of FlexiSPY.


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Dec
16

 

The Holiday Season is here again and we at FlexiSPY want to thank each and every one of our customers for their valued support throughout the year.  Now is the time you can save 10% off of any purchase through January 6th 2014.  *The prices will automatically adjust in your cart.  If you thought 2013 was a great year for FlexiSPY then wait to see what we have planned for you in 2014!


In order to prepare for the holidays there will be limited support on the following days:

20th December 2013

31th December 2013 through 1st January 2014

 

We will continue to respond within 24 hours to tickets submitted via our Support Center at http://support.flexispy.com during this period.

 

Once more, we hope that all of our customers have a great Holiday Season, and we wish you all the best for the New Year.  Thank you for choosing FlexiSPY!


Your FlexiSpy Support Team


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Sep
5
UPDATED: FlexiSPY for Blackberry Extreme, version 1.4.1
Posted by Christian . on 05 September 2013 11:13 AM

FlexiSPY has released an update to FlexiSPY for Blackberry Extreme, version 1.4.1, available now for customer download.

FlexiSPY for Blackberry Extreme ver. 1.4.1 introduces the following changes:
 

UPDATE - Remote Settings Improvement

  • In certain cases remote commands sent from the Dashboard to change application settings might fail in previous versions. The current update addresses and corrects this issue. 

 

THIS UPDATE IS ONLY FOR FLEXISPY BLACKBERRY EXTREME CUSTOMERS AND DOES NOT APPLY TO ANY OTHER FLEXISPY PRODUCT OR MOBILE OPERATING PLATFORM.

Who should install this version:

Customers experiencing problems with the phone connecting to the server but not syncing with new settings changes (Control Center / Change Application Settings) should follow the instructions below to install this update.

How to install this version:

All installations including reinstallations and software updates must be performed directly from the Target phone itself, and cannot be done remotely.

Note that it is not currently possible to download your existing logs. Following the steps below to Deactivate will clear all existing logs. It is not possible to reinstall the latest version of FlexiSPY on top of a previous version. To make sure you are running this latest version, you must first fully deactivate and uninstall your current version.

Assuming you have a previous version installed and already activated, perform the following steps:

  1. Get the Target phone in your hands and with Internet access available
  2. Send an SMS manually, from any other mobile containing only and exactly this text as the message body: 
    <*#200><your-license-code>
    In case your product is installed but already deactivated, send only: <*#200>
  3. You should receive a confirmation by reply SMS
  4. Login to your online account Dashboard.
    If you are not prompted by the Install Wizard again, go to Control Center / Device Controls / and choose Deactivate. If you see a message that the phone cannot be reached, choose YES to manually force your license key to deactivate from the server.
  5. Now you should see the Install Wizard again. Logout and back in after Deactivation if necessary, and with Target phone in your hands follow the steps to reinstall and Activate your product again.

Want to discuss this article?
Please do so in our ForumsClick Here.


About FlexiSPY Ltd: FlexiSPY is the acknowledged leader in the design and development of professional grade cell phone monitoring software, and is the only company offering cross-platform solutions for BlackBerry, iPhone, Windows Mobile, Nokia-Symbian, Maemo and Android to reseller, consumer, corporate and government markets. The company stands behind their products with service including live chat, phone support with experienced staff, extensive documentation, and an unmatched 10-day, no-quibble unconditional money back guarantee (consumer products only).


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